Terms Conditions & Cancellations
Please read carefully before booking
Once booking your event pass and accomodation with Sun & Soul Cyprus Ltd you accept our Terms & Conditions.
Upon paying your deposit £70PP (All deposits are non refundable) it is a condition that you take out a fully comprehensive travel insurance package, Sun & Soul Cyprus Ltd are not held responsible for any loss, injury or death however caused, including loss or damage to personal belongings how ever, while attending the event, flight delays, cancellations or any other act resulting in non attendance of the event.If the event is cancelled we are not held responsible for your booked flight, please ensure that you have adequate holiday insurance.
Sun & Soul Cyprus Ltd shall be under no liabilty if a party is unable to carry out any provision of the booking for any reason beyond their control including and without limiting the afore mentioned - Fire - Flood - Drought - Act of God - Legislation - Terrorism - War - Strike - Power Supply - Lock out or any other action taken by employees owing to any inability to produce materials provided for the performance of the event.
Bookings are confirmed once we receive the necessary deposit/installments commenced or full payment made and a booking email.
A confirmation receipt will be sent by e-mail. Please keep this as proof of payment. You should receive a booking receipt within 21 days. If you do not then please contact us at:
email@example.com You will receive a payment plan, please ensure that each payment is made on time by the last day of each month. Credit card payments are accepted via PayPal however a 3% charge will be made for each payment made in this way.
Sun & Soul Cyprus Ltd reserves the right to refuse admission to any of the events or to cancel any booking or bookings without prior notice. Please note at these events pictures are taken by a professional photographer as well as videoed by our team and members of the event. Some of the photographs and videos will be used for media publicity.
Transfers - Are included on Sunday 3RD NOVEMBER 24 from Paphos Airport to Aliathon Resort ONLYand SUNDAY 10TH NOVEMBER 24 Aliathon Resort - Paphos Airport ONLY, any times out of these dates you are responsible for your own transfer. Your Transfer includes 1 hold suitcase & 1 10kg Cabin Bag, if you bring more luggage than this you will need to arrange your own transfer. These details are needed by 30th September 2024 to enable us o complete arrangements with our supplier.
Sun & Soul Cyprus cannot be held responsible for flight times that are used by airlines.
In the price of your wristband pool parties, beach parties, club parties, the boat trip (which is equivalent to a floating hotel and will be out all day) an all you can eat bbq onboard is included in the price also.
Gala Dinner & All Inclusive Drinks is also included at the HOLLYWOOD Baileys Ball on the FRIDAY Evening.
Deposits are Non refundable once paid. Cancellation fees are payable after this period. Bookings are Non transferable. Please direct all enquires to: sun & soul cyprus
Cancellation charges are based on how many days before your holiday date we receive your cancellation notice, and reflect a percentage of the total cost of your booking.
Making a Change Or Cancelling Your Booking
You must ensure all names and details are entered correctly at the time of booking. You will receive confirmation once your booking is confirmed and you must contact us straight away if there is something that you need to correct, or if you don’t receive a confirmation within 7 days of confirming your booking.
Please note that changes and cancellations to all or part of a booking are subject to amendment and cancellation fees of £20, so that we can cover the cost of processing your cancellation/changes. You are responsible for paying this charge. Please see the breakdown below as a guide to charges.
All accommodation is priced according to the number of people staying there and the nights. If your party size changes, we’ll recalculate your booking cost based on the new number of people going. If fewer people share the accommodation, then the cost per person may go up. This extra cost isn’t a cancellation charge, and it isn’t normally covered by insurance. Cancellation terms apply to any person who cancels from a group booking. (see breakdown below).
To cancel your booking:
Up to 65 Days before departure
Deposit is Non-Refundable and 50% of payment made
65 - 31 Days before departure
Deposit is Non-Refundable and 75% of payment made
30 Days before departure
Deposit Non-Refundable and 100% of original cost
Once we receive your request to change or cancel your booking, you should expect to receive an updated confirmation within 7 days. If you do not then please contact us at: sun & soul cyprus
We do not share customer details with any 3rd parties.
Links to competitively priced Travel Insurance (click and get a quote). PLEASE ENSURE YOU HAVE ADEQUATE INSURANCE INCASE OF THE NEED TO MAKE A CLAIM FOR CANCELLATION.